Five principles for cloud services adoption and 20 secrets of project success

This 14-page report, authored by Steve Hodgkinson, Ovum’s APAC Research Director, summarizes five principles and 20 things that enterprise and public sector agencies should consider to make a success of cloud services procurement and implementation.

Recommendations for enterprises

We recommend that agency executives use this report to inform and challenge their thinking about how to approach cloud services adoption. There is a wide range of experience levels across agencies. Some agencies have extensive experience of cloud services adoption and are already experts, while others have little experience, and will benefit from reading and discussing the 25 ways in which they may become more intelligent consumers of cloud services.

Readers are encouraged to provide feedback directly to the author if they disagree with the 25 points or have additional insights to offer.

Recommendations for vendors

We recommend that cloud service providers consider how their service offerings and approach to engaging with prospects and clients align with the 25 points. In particular, vendors should note the points around the imperatives for agencies to test drive solutions and have a “prenuptial agreement” for data and a plan B. Although it may seem counterintuitive, the best way to make agency executives feel comfortable about “getting into” a cloud service is to make it easy for them to both “get in” and “get out.” The best way to win and maintain a customer relationship is to focus on delivering an affordable service that meets “cloudy is as cloudy does” expectations.

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